Lucille
excellent fast response when problems arise many events monthly would recommend others to live at the luxx apartments. very close to utsa and surrounding areas
Reviews
- …
Johana
The luxx is a great place to live. They make activities several times a month and do a bunch of giveaways in their instagram page. The only disadvantage of this place is that is not always clean, you can find trash in the hallway and stuff like that. Overall good!
Ihuoma
my resident experience is average nothing too special but it’s not horrible either a perk you get from living here is valet trash. The gym is OK and I use it often.
Tapiwa
Close enough to campus where it's not a hassle and far enough to avoid the stress of high traffic and noise. It is pretty dirty with all the dogs though, many owners don't pur the effort to pick up after their animals which is a bit of a let down since the rules on this aren't enforced.
Hi Tapiwa! Thank you for taking the time to leave our community a review! We appreciate the feedback in regards to the animals on property and we are taking steps to help alleviate this moving forward. However, should you ever if you see an area on property that needs attention or a resident not picking up after their animal, please let us know so that we can take the necessary steps to remedy the situation. You can inform us by emailing us at Luxx@tpco.com or stopping by the leasing office to speak with us in person.
Isabella
I think the community is pretty well kept, and the maintenance is very good at responding. The pool is beautiful, I love the trash valet service that is so helpful in keeping the community clean.
Thank you for taking the time to leave us a review Isabella! We appreciate the feedback on our community as well as our maintenance team and pool! If you ever see an area on property that needs attention or any concerns with your valet trash service, please don't hesitate to contact our office by emailing us at Luxx@tpco.com or stopping by the leasing office to speak with us in person!
Juaneisha
Everything went so smoothly, everyone was such a great help , I was in and out and maintain is so quick to respond and get the job done , this is by far the best experience I’ve ever had
Hi Juaneisha! Thank you for taking the time to review our community! We appreciate the positive feedback in regards to your experience at Luxx! Should you ever have any questions or need assistance people stop by the leasing office to speak with us or email us at Luxx@tpco.com!
Verified Resident
Slightly lower than the experience I expected... The staff is always helpful and super nice! But the cleanliness of the premises is lacking.
Thank you for reviewing our community! We're happy to hear that you have had a positive experience with the staff! If you ever see an area on property that is need of attention please take a picture and send it over to us via email at Luxx@tpco.com so that we can ensure maintenance tends to it as quickly as possible.
Alexis
The Luxx is a very nice place to stay with the amentities. The management is nice and welcoming in the front office. The only issue I have is the valet coming at weird times so the trash can accumulate especially with multiple roommates.
Thank you for the time to review our community Alexis! We are happy to hear you are enjoying the amenities and that you find the staff welcoming! We completely understand the timing for Valet Trash can be an inconvenience, especially with multiple roommates. Please know if you ever notice they haven't picked up your trash please let us know so that we can get more information from the vendor. You can reach us by emailing us at Luxx@tpco.com or stopping by the front office!
- …